Privacy Policy
Last updated: December 27, 2024
Your Privacy Matters
We collect only what's necessary, use bank-level encryption, and never sell your data. Documents are automatically deleted after 30 days.
Introduction
A2 Technologies ("we," "our," or "us") operates Trexlator (trexlator.com), a document translation service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.
Information We Collect
Information You Provide
- Account Information: Name, email address, and password when you create an account
- Documents: Files you upload for translation
- Communication: Information you provide when contacting our support team
Payment Information
We use Stripe, Inc. as our payment processor. When you make a payment, Stripe collects your payment card details, billing address, and other information necessary to process transactions.
We do not store your complete credit card number, CVV, or full card details on our servers.
Stripe processes your payment data in accordance with their privacy policy: stripe.com/privacy
Automatically Collected Information
- Usage Data: Pages visited, features used, translation history
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies for authentication and preferences
How We Use Your Information
We use the collected information for:
Payment Data and Third-Party Sharing
Stripe Payment Processing
When you make a purchase, the following data is shared with Stripe:
- Payment card details (card number, expiration date, CVV)
- Billing name and address
- Email address
- Transaction amount and description
- IP address for fraud prevention
For more information: Stripe Privacy Policy
Other Third-Party Services
We may share data with service providers who assist in operating our Service:
- Supabase: Database and authentication services
- AI Translation Providers: For processing document translations securely
- Analytics Services: For understanding Service usage
Data Retention
Retained while your account is active. Request deletion anytime.
Automatically deleted after processing to allow downloads.
Retained for tax and legal compliance requirements.
Data Security
We implement appropriate technical and organizational measures to protect your data:
Your Rights
Depending on your location, you may have the following rights:
To exercise these rights, contact us at privacy@trexlator.com
Cookies and Tracking
We use cookies to maintain your session, remember preferences, analyze usage, and prevent fraud. You can control cookies through your browser settings, but disabling certain cookies may affect functionality.
International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and compliance with applicable data protection laws.
Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Payment Processor Disclosure
Trexlator uses Stripe, Inc. for payment processing. By using our payment services, you also agree to Stripe's Services Agreement and Privacy Policy.